You can also keep track of back orders through the system. A backorder is an item that was supposed to be delivered to a customer the first time to the drivers went to the customer's house, but for whatever reason didn't make it on the truck, or the customer did not accept the merchandise. The system will automatically remind you that the item still needs to get delivered or picked up.

If the merchandise gets damaged on the way to the customer's house, or while your delivery men are putting it in the house, the system will automatically remind you that a repair has to be done on the order.

Service on Financials
The system has a very in-depth accounting system, but where some of the others software package fall short, and we, excel is the Accounts Receivable. The software will keep track of layaway payments and non-payments. It will also generate bills for you In-House Financing contracts if you utilize this function.

When you customers come into the store to make a payment, the system will keep track of that payment, who took it, at what time, and the amount paid by the client. For any purchase on any client, you can pull a report of the client's payment history.

You are also able to keep track of multiple sales to one client. The easiest person to sell is someone you have sold to in the past. This is why you can track multiple sales for one client. You can no which items have been deliver or not delivered on which sales, and keep track of the amount of payments made for each sale as well.

When a customer calls you store, and asks a question about their sale, or has a comment to make, the person who answered the phone can go in and make notes on the customer's file, or even change the date of delivery if they have permission for that function.